How do I create a new map with my Omni C20?

Modified on: Fri, 14 Nov, 2025 at 3:17 PM


After launching the eufy app on your smartphone, please select the "Enter" icon to proceed to the robot's main interface to create a new map.

To create a new map for the first time:

  • Activate the robot while it is placed on the base station.
  • Open the doors to all the rooms where you want the robot to enter and clean.
  • Remove objects (such as wires, toys, etc.) from the floor, so the robot will not be accidentally trapped/entangled by these objects.
  • Do not manually move the robot during its mapping process.
  • Allow the robot to return to the base station automatically.

Note: If the robot discovers new, unsaved areas during its future cleaning sessions, it will automatically update and save the map after it completes a full cleaning session and returns to the base station.

If a map has never been created, please select the "Start" button on the main interface to activate the robot, and it will automatically start a new cleaning task to create a new map.

If there is already an existing map and you want to create a new map, please enable the "Multi-Map Saving" feature under the "Map Management" section, and then select the "+” icon to activate the robot.


If you have any further questions regarding the Omni C20, please don't hesitate to contact us for assistance.

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