What should I do if my HomeVac H15/H20 cannot pick up dust?

Modified on: Tue, 11 Nov, 2025 at 3:39 PM


If your HomeVac cannot pick up dust or the suction becomes weak, please refer to the following possible causes:

• The dust cup is full.

• The battery level is low.

• The filters are too dirty.

Please try the following troubleshooting steps:

• Empty the dust cup.

• Recharge the battery.

• Remove the dust cup and then clean the filters. Make sure filters are completely dry before using the vacuum again.


If you have any further questions, please contact us for assistance.

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